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STARLINK.TXT
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1994-07-17
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GALAXY STARLINK USERS GUIDE r08-01-89
=======================================
A SERVICE OF GALAXY TELECOMM CORPORATION
6303 INDIAN SCHOOL RD NE
SUITE 105
ALBUQUERQUE, NEW MEXICO 87110
INFORMATION AND SIGNUPS 505-881-6964 (MODEM)
800-321-0156 (VOICE)
ADMINISTRATIVE OFFICES 505-881-6988 (VOICE)
I. GENERAL DESCRIPTION
GALAXY STARLINK is an asynchronous outdial service that permits members to
make long distance modem-to-modem calls from various points around the
United States and Canada to computers in remote cities at a low hourly
cost.
There are, as of this date, over 1000 local access numbers in the United
States and Canada and 178 outdial cities in the United States. A complete
list of both local access numbers and outdial cities are included with this
guide.
GALAXY STARLINK uses the facilities of TYMNET, one of the world's largest
and most powerful networks, a division of British Telecomm.
II. SIGNING UP FOR SERVICE
GTC maintains a multiline signup and information bulletin board system with
up-to-date local access and outdial port city lists which may be accessed
by calling your local TYMNET access number (available by contacting TYMNET
at 1-800-336-0149 or calling directory assistance in your city and asking
for TYMNET). Enter an "a" (with no return) at the connect and at the PLEASE
LOG IN prompt type "starlinkinfo" when you receive HOST IS ONLINE hit your
return. You are now on the information and registration system.
New members may sign up while on line using MasterCard or VISA credit cards
and receive their contract by First Class Mail. Checkfree and information
request are sent via Bulk Rate.
Those who sign up are sent a GALAXY STARLINK member's contract to sign and
return with 10 days. Only when we have receieved the contract, can a
username be assigned.
If you signup with Checkfree, you are required to send back one voided
check, another check for your registration and your completed CheckFree
form.
III. COST
FROM WITHIN THE UNITED STATES
-----------------------------
For members within the contiguous 48 states, there is a one-time
NON-Refundable registration fee ($35 for credit card and $50 for
Checkfree), a $10 monthly account maintenance fee and a $1.50 per hour
charge for use of the network between 7PM and 6AM (your local access area
time), all day Saturdays and Sundays, and the six major U.S. holidays. The
cost for daytime use is $14 per hour. Starting 09-01-89, StarLink will have
a two tier structure as follows:
The monthly account fee will remain $10.00. Two different accounts
will be offered either singularly or in combination. The service fee will
be applied per account.
$1.50/hr with a 200kchar/hr limit. Any account with an adverage monthly
usage over 200 will be charge $.01/kchar for each session.
<Example> Multiply hours used by 200. If less than total kchars used
then no charge. If usage is greater than hours x 200 then it
is $.01/kchar on the difference.
$4.00/hr with no Kchar charge.
Rates are higher from Alaska, Hawaii, the U.S. Virgin Islands and Canada
and are available upon request.
In addition to these rates, some cities are subject to local telephone
company "Zone" or "ZUM" rates. These are the so-called "meter rates" that
apply when calling to an out-lying area from the outdial modem. These
charges can range from ten cents per call upwards and Starlink has no
choice but to pass those charges on to the member. The worst areas
affected by these rates are Chicago, Los Angeles and the entire states of
New Jersey, New York and California. In Milwaukee, Wisconsin, there is a
twenty cents per call charge to reach Exec-PC.
STARLINK provides the ability to make long distance calls to BBSes outside
the outdial local area and neither promotes the use of nor restricts your
ability to make these calls. Just be aware that in some cases intrastate
calls can be more expensive than calls across the country.
You should also be aware that it is possible to dial out of a local
area without putting a "1" in front of the number.
The best source of information about whether a call is long distance to a
BBS is the Sysop of that BBS. Every sysop is well aware of what exchanges
can reach his BBS with a local call. Ask him when you make your first call
to his BBS. Please don't ask STARLINK! We don't know! There are
thousands of exchanges in the United States, we couldn't possibly be aware
of the rates in every city in the U.S. PLEASE NOTE THAT TYMNET SUBSCRIBES
TO THE MOST ECONOMICAL BUSINESS RATE FOR THE OUTDIAL.
FROM SELECTED FOREIGN COUNTRIES
-------------------------------
For members residing in foreign countries whose postal and telegraph
services (PTT) permit gateway connections to TYMNET (International access
number 31069), STARLINK service is also available.
Foreign members must establish an account with STARLINK via telephone
or mail before receiving a STARLINK Username and Password. The only
payment method that STARLINK will accept from foreign members is
MasterCard or VISA (Interbank Cards).
The registration fee for foreign members is $50.00, monthly service fee is
$20.00, off-peak hourly fees are $3.00 per hour and day-time usage is
$35.00 per hour. This is in addition to the fees charged by your local PTT
to reach the TYMNET gateway.
Local Telephone company charges, as described above, apply to callers from
foreign countrys.
FOR ALL MEMBERS
---------------
Members who request reprints of bills are charged $5 and there is a $20
dishonored check or credit card charge. Any monies owed (usage and fees)
must be paid before an account can be reactivated once it is suspended.
Passwords and handles may be changed at the members request for a $20
charge.
IV. GALAXY INFORMATION NETWORK
GTC maintains the GALAXY INFORMATION NETWORK Bulletin Board System for the
use of it's members and others. GIN contains a file library, special
interest groups, on-line games, electronic messaging, and other services.
STARLINK members receive unlimited usage of GIN each month. There is no
charge to the member for time spent in the Special Interest Groups on GIN
whether the member is using the teleconference feature or the message
bases. Some areas of GIN may have a surcharge implimented by the sysop for
special function. A complete GIN User's Guide is included with this file.
V. SIGNUP PROCEDURE
LOCAL PHONE LINE
----------------
A potential member calls the STARLINK registration system by modem at 2400
bps with the settings of 8 data bits, No parity, and 1 stop bit and signs
up as a new user selecting a "handle" and password of his choosing. After
determining that the service meets his/her needs, the user enters credit
card or checking account information which invokes an automatic process
wherein GTC causes a STARLINK username and STARLINK password to be created.
ALL REGISTRATION FEES ARE NON-REFUNDABLE
VIA STARLINK
------------
A potential member calls STARLINK via his TYMNET access number which may be
obtained by calling TYMNET at 1-800-336-0149. Dial the access number and
wait for a connect, enter an "a" with no carrige return and at the "log in"
prompt type "Starlinkinfo". When you see the prompt " HOST ON LINE" hit
your <enter> key and proceed as you would with a local call.
* NOTE: The Galaxy User-ID or "handle" should not be confused with the
STARLINK Username. These are two altogether different and distinct
identification measures. The GALAXY User-ID or "handle" is used to access
GIN. The STARLINK Username is used to gain access to the STARLINK service
on TYMNET. The password initially selected on GIN will be the same for your
StarLink account. Changing your password on GIN WILL NOT change your
StarLink password.
After a member has signed up for STARLINK service, the us